Booking Confirmation & Delivery Policy

Last Updated: November 2025

Welcome to Get Your Jungle Trip (“GetYourJungleTrip.com”, “we”, “our”, or “the Platform”).

Get Your Jungle Trip is an online wildlife travel marketplace that connects travelers with independent tour operators across India. We facilitate bookings through our Platform but do not operate tours or safaris ourselves.

This Booking Confirmation & Delivery Policy explains how bookings are confirmed, how booking details are delivered, and what customers can expect after making a reservation through our Platform.


1. Booking Process

Customers can browse wildlife experiences listed by independent tour operators and place bookings through our Platform.

To complete a booking, customers may be required to provide:

  • Full Name

  • Mobile Number

  • Email Address

  • Travel Date

  • Number of Travellers

  • Any additional information required for the selected experience

Some tours may also require government-issued identification details where required by applicable regulations.


2. Payment

Where advance payment is required, bookings are processed after successful payment through our authorised payment partners.

Some experiences may allow partial payment or payment directly to the tour operator, depending on the booking terms displayed on the tour page.


3. Booking Confirmation

After your booking request is successfully submitted, one of the following may occur:

Instant Confirmation

For experiences offering instant confirmation, your booking confirmation will be sent immediately after successful payment.

Confirmation After Operator Verification

Some experiences require confirmation from the independent tour operator.

In such cases, your booking is generally confirmed within 24 hours, although confirmation times may vary depending on operator availability.


4. Delivery of Booking Confirmation

Once your booking has been confirmed, you will receive your booking details through one or more of the following methods:

  • Email

  • WhatsApp (where applicable)

  • SMS (if available)

  • Your registered account on Get Your Jungle Trip (if applicable)

Your confirmation may include:

  • Booking Reference Number

  • Tour Name

  • Travel Date

  • Reporting Time

  • Meeting Point

  • Operator Name

  • Traveller Details

  • Payment Status

  • Important Instructions

Customers should review all booking information carefully upon receipt.


5. Booking Status

If your booking requires additional verification, our support team or the tour operator may contact you for further information before confirmation.

If a booking cannot be confirmed due to unavailability or other operational reasons, customers will be informed as soon as reasonably possible.

Where applicable, customers may be offered:

  • An alternative date,

  • An alternative experience, or

  • A full refund.


6. Changes to Confirmed Bookings

Requests to modify a confirmed booking are subject to:

  • Availability with the tour operator.

  • The operator’s amendment policy.

  • Any additional charges that may apply.

Modification requests should be submitted as early as possible.


7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking information.

  • Supplying valid contact details.

  • Checking confirmation emails and messages.

  • Contacting us promptly if confirmation has not been received within the expected timeframe.

  • Arriving at the meeting location at the specified reporting time.

Failure to provide accurate information may affect the booking process.


8. Failure to Receive Confirmation

If you have completed payment but have not received your booking confirmation within the expected timeframe, please contact our support team.

We will verify your booking with the tour operator and assist in resolving the issue as quickly as possible.


9. Service Availability

All bookings are subject to:

  • Tour availability

  • National park regulations

  • Government permissions

  • Weather conditions

  • Operational requirements of the independent tour operator

While we make every effort to facilitate confirmed bookings, availability cannot be guaranteed until confirmation has been issued.


10. Contact Us

For assistance with booking confirmations or delivery of booking details, please contact us.

Business Name: Get Your Jungle Trip

Registration Number: 8005090039000074

Website: https://getyourjungletrip.com

Email: support@getyourjungletrip.com

Phone:

  • +91 7742318486

  • +91 7014543770

Address:

Jawahar Nagar Colony,
Sawai Madhopur, Rajasthan – 322001, India