Terms & Conditions

Last Updated: November 2025

Welcome to Get Your Jungle Trip (“GetYourJungleTrip.com”, “we”, “our”, or “the Platform”).

These Terms & Conditions govern your access to and use of our website and services. By using our Platform, creating an account, listing tours, or making a booking, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our Platform.


1. About Get Your Jungle Trip

Get Your Jungle Trip is an online wildlife travel marketplace that connects travelers with independent tour operators offering wildlife experiences across India.

We facilitate bookings through our Platform but do not own, operate, organize, or conduct tours ourselves.

Unless expressly stated otherwise, each tour is operated by the independent tour operator identified in the booking.

Our role is limited to:

  • Providing an online booking marketplace.

  • Connecting customers with tour operators.

  • Facilitating bookings and related customer support.

  • Processing payments where applicable.

  • Assisting with cancellations, refunds, and dispute resolution in accordance with our policies.


2. Acceptance of Terms

By using our Platform, you agree to:

  • These Terms & Conditions.

  • Our Privacy Policy.

  • Our Cancellation & Refund Policy.

  • Any additional booking conditions displayed on individual tour listings.


3. Customer Terms

3.1 – Booking Services

Customers may browse, compare, and book experiences offered by independent tour operators through our Platform.

Each booking is subject to the specific terms, pricing, availability, and cancellation policy of the relevant operator.


3.2 – Customer Responsibilities

Customers agree to:

  • Provide accurate and complete booking information.

  • Carry valid identification where required.

  • Arrive at the designated meeting point on time.

  • Follow all applicable wildlife, park, and safety regulations.

  • Treat guides, drivers, and staff respectfully.

Failure to comply may result in cancellation without refund where permitted under the applicable booking terms.


3.3 –  Booking Confirmation

A booking is confirmed only after successful payment (where required) and confirmation from the Platform or the tour operator, as applicable.

Customers are responsible for reviewing their booking details and notifying us promptly of any errors.


3.4 – Wildlife Experiences

Wildlife experiences involve natural environments that cannot be controlled.

Accordingly, we cannot guarantee:

  • Wildlife sightings.

  • Weather conditions.

  • Park access.

  • Road conditions.

  • Natural events beyond human control.


4. Tour Operator Responsibilities

Tour operators using our Platform are independent businesses and are solely responsible for the services they provide.

Operators agree to:

  • Provide accurate tour information.

  • Maintain valid licences or permits where required.

  • Comply with applicable laws and regulations.

  • Deliver services as described.

  • Maintain appropriate standards of customer service and safety.

  • Honour confirmed bookings or promptly notify customers of any changes.

Operators remain solely responsible for the operation of their tours.


5. Payments

Payments may be collected by Get Your Jungle Trip or by the tour operator, depending on the booking.

Prices displayed on the Platform are provided by the operator and may include applicable taxes unless otherwise stated.

Bookings requiring advance payment are confirmed only after successful payment.


6. Cancellation & Refunds

Cancellations and refunds are governed by our Cancellation & Refund Policy and the cancellation policy displayed on the relevant tour listing.

Where a confirmed service is not provided due to the operator’s failure, we will investigate the matter and assist in providing an appropriate resolution in accordance with our policies.


7. Platform Rights

We reserve the right to:

  • Remove or suspend listings that violate our policies.

  • Suspend or terminate user or operator accounts.

  • Cancel fraudulent or duplicate bookings.

  • Request additional information to verify bookings or accounts.

  • Modify these Terms & Conditions at any time.

Updated Terms become effective when published on this website.


8. Limitation of Liability

Get Your Jungle Trip acts solely as an online marketplace and booking facilitator.

To the maximum extent permitted by law, we are not responsible for:

  • The conduct of independent tour operators.

  • Accidents or injuries occurring during a tour.

  • Property loss or damage during a tour.

  • Wildlife behaviour or sightings.

  • Government restrictions.

  • National park closures.

  • Weather conditions.

  • Vehicle breakdowns.

  • Delays beyond our reasonable control.

  • Force majeure events, including natural disasters or other unforeseen circumstances.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.


9. Intellectual Property

Unless otherwise stated, all website content, including text, logos, graphics, branding, and software, is the property of Get Your Jungle Trip or its licensors.

Tour operators remain responsible for ensuring they have the necessary rights to any images, videos, or other content they upload.


10. Dispute Resolution

If a dispute arises, customers are encouraged to contact our support team so that we may attempt to resolve the matter amicably.

If a dispute cannot be resolved through discussion, it shall be governed by the laws of India.

Subject to applicable law, the courts located in Sawai Madhopur, Rajasthan, shall have jurisdiction over disputes relating to these Terms.


11. Changes to These Terms

We may revise these Terms & Conditions from time to time.

The latest version will always be available on our website and will become effective upon publication.

Continued use of the Platform constitutes acceptance of the updated Terms.


12. Contact Us

Business Name: Get Your Jungle Trip

Registration Number: 8005090039000074

Website: https://getyourjungletrip.com

Email: support@getyourjungletrip.com

Phone: +91 7742318486

Address: Jawahar Nagar Colony, Sawai Madhopur, Rajasthan, India